Privacy Policy
Last updated: 07 Jan 2026
MILLION ENGINEERING (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Personal Data We Collect
We may collect personal data that you voluntarily provide to us through our website, enquiries, or service requests, including but not limited to:
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Name
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Company name
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Contact number
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Email address
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Site or billing address
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Information submitted through enquiry, quotation, or contact forms
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Any other information you choose to provide
We may also collect non-personal information such as IP address, browser type, and website usage data for analytics and site performance purposes.
2. Purpose of Collection and Use
Your personal data may be collected, used, and processed for the following purposes:
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Responding to enquiries and quotation requests
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Providing air-conditioning servicing, maintenance, inspection, or repair services
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Preparing quotations, service agreements, invoices, and related documentation
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Communicating service updates, follow-ups, or scheduling matters
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Improving our website, services, and customer experience
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Complying with legal, regulatory, or statutory obligations
We will not use your personal data for purposes other than those stated above without your consent, unless permitted or required by law.
3. Disclosure of Personal Data
We do not sell, rent, or trade your personal data.
Your personal data may be disclosed only where necessary to:
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Our employees or authorised representatives for service delivery
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Trusted third-party service providers (e.g. IT support, system maintenance, or payment processing) strictly for operational purposes
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Government authorities or regulatory bodies where required by law
All third parties engaged by us are required to protect your personal data and use it only for authorised purposes.
4. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, disclosure, alteration, misuse, or loss.
Access to personal data is restricted to authorised personnel who require it for legitimate business purposes.
5. Retention of Personal Data
We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements. When personal data is no longer required, it will be securely disposed of or anonymised.
6. Access and Correction of Personal Data
You may request access to or correction of your personal data held by us by contacting us using the details below. We will respond to your request within a reasonable timeframe in accordance with PDPA requirements.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. Cookies do not collect personally identifiable information unless you voluntarily provide such information.
You may disable cookies via your browser settings if you prefer.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies when visiting them.
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.
10. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:
MILLION ENGINEERING
33 Ubi Ave 3 #03-25
Singapore 408868
Telephone: +65 6745 4126
Email: info@million-engineering.com
Website: www.million-engineering.com
Company Registration No.: 53095256D